Zimbabwean lawmakers are pushing for the formal regulation of bus rank touts—popularly referred to as hwindis—in a bid to tackle rising disorder and gender-based violence at the country’s commuter hubs. The call follows alarming reports of harassment, criminal activity, and sexual violence in high-traffic transport areas.
Speaking during a session in the National Assembly on Wednesday, August 20, 2025, ZANU-PF Women’s Quota MP Cde Getrude Mutandi raised concerns over the deteriorating conditions at urban and intercity bus ranks.
“Bus ranks have become breeding grounds for lawlessness,” Mutandi said. “These spaces are increasingly unsafe, particularly for women, girls, and the elderly, who are being subjected to harassment and violence.”
She pointed to chaotic scenes at locations such as Mbare, Roadport, Showground, Old Rankin, and Dangamvura, claiming these areas have slipped out of the control of local authorities. Instead, she said, they are now dominated by touts who are reportedly collecting illegal fees and creating a climate of fear and disorder.
Mutandi’s plea came shortly after reports surfaced that a 13-year-old girl had been raped at the Rezende Parkade bus rank—highlighting the gravity of the situation.
In her address, Mutandi called for a structured approach to dealing with touts, including requiring them to register, wear uniforms, and operate under a clearly defined rank committee. This, she argued, would help reinstate order and promote accountability.
“Attempts to manage touts have been fragmented and largely ineffective,” she told Parliament. “We must enforce both criminal and municipal laws, and create a formal system where touts are identifiable and regulated.”
She emphasized that uniforms would allow for easier identification, while registration would hold individuals accountable for misconduct.
“The lack of oversight has created terror zones at bus ranks,” she said. “Women and girls, in particular, are no longer safe.”
Beyond regulating touts, Mutandi urged the government to increase police presence at major transport stations and install surveillance cameras to deter criminal activity.
“To protect commuters, we need more visible law enforcement at bus ranks and CCTV coverage at all high-traffic locations,” she added.
The motion has triggered national discussion, with many now watching to see whether the authorities will respond with concrete action.
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