Running out of airtime can be stressful, especially when you need to make an important call. Emergencies, job opportunities, family matters, and business needs do not wait for payday or for someone to top up.
Many Zimbabweans miss important calls every day simply because they have no airtime. A student may fail to call home, a job seeker may miss a chance to follow up on work, or a traveller may be left stranded without help. These situations are common and affect many people.
To solve this problem, NetOne has introduced a service called Reverse Calling (Pay for Me). This service allows customers to make a call even when they have zero airtime. If the person being called agrees, they pay for the call instead.
The service is simple and fair. When a reverse call is made, the receiver is informed and given a choice. They can accept the call and pay for it, or decline if they are unable to. If they decline, no one is charged.
NetOne says the service was introduced to make communication easier during tough economic times. Staying connected helps families stay in touch, businesses operate smoothly, and people access opportunities when they need them most.
Reverse Calling removes the frustration and embarrassment of having no airtime during urgent moments. It turns missed calls into real conversations.
With this service, NetOne is ensuring that no one is left behind simply because their balance is zero, and that Zimbabweans remain connected when communication matters most.
