Tete Jackie Ngarande made headlines today when she posted to her social media page to vent her fury over buying undercooked chicken from an eatery nearby, calling it nyama ine ropa, prompting an intense response on Facebook from both followers and people outside her circle of influence.
“Uone Mashura!” Tete Jackie’s video was posted to social media with an offending chicken photo.
Her complaint of its absence was quickly met by numerous responses from followers voicing support or offering differing viewpoints regarding her situation.
Dee Tatty Mushy responded, noting,
“Chicken Slice Ndozvairi has seen several similar cases,” suggesting such incidents were common at their establishment.
Comfort Chitsungo provided her healthful opinion:
“Unlike beef, raw chicken has salmonella bacteria, which could make you sick; therefore, it should only be cooked properly in an oven or grill before being consumed by anyone at home.
Terrence Ba Andre Zhing had an effective solution. His response suggested the issue could have been handled much simpler: returning the chicken for repair without taking to social media as an outlet.
Tete Jackie Ngarande expresses her frustration on Facebook after discovering raw chicken served at a popular local joint, sparking heated reactions from followers and raising questions about food safety and customer service.
Bling Sokostina Soko took an alternative viewpoint, suggesting a more responsible response to complaints.
She noted that such issues should have been dealt with directly at the shop rather than going viral online and creating unnecessary drama – “Kunyepedzera kudzungaira kutya ropa rechicken inobikwa inobuda when machine has timed out,” for instance. Soko suggested this could have been addressed more appropriately there rather than resorting to online public shaming; instead, “This would have been done imomo wochinjirwa without all this unnecessary drama,” she concluded.
Soko highlighted the role of restaurant management, suggesting that enhanced attention to customer concerns would have prevented such incidents in the first place.
She observed, criticising social media-led approaches as lacking effective solutions.
